# Messaging Guide (OTT Channels) > **Source**: [SMS-Magic](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels) > >

Know Everything about WhatsApp, Facebook & LINE Channel

## Browse Collection 1. [How to Activate WhatsApp Business Account?](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/EoJ27L8CIKQ-how-to-activate-whatsapp-business-account.md) (Article) 2. [Understanding LINE Messaging](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/PwJPomHbV2U-understanding-line-messaging.md) (Article) 3. [Facebook Messaging](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/FJufaU6vH70-facebook-messaging.md) (Article) 4. [Use of Facebook Messaging](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/J7I7wQIR234-use-of-facebook-messaging.md) (Article) 5. [Understanding Facebook Messaging](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/hYsmf7yj9eU-understanding-facebook-messaging.md) (Article) 6. [Supported Messages Types on Facebook](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/RiMHwXzD0bk-supported-messages-types-on-facebook.md) (Article) 7. [Interactive, Automated & Bulk Messaging on Facebook](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/Gnbw9nMi12Q-interactive-automated-bulk-messaging-on-facebook.md) (Article) 8. [Instagram Overview](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/QWog3Fnvhz8-instagram-overview.md) (Article) 9. [RCS Overview](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/rcs-overview.md) (Article) 10. [WhatsApp Channel Overview](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/KQkVMV4xcvE-whatsapp-channel-overview.md) (Article) 11. [Enable RCS in SMS Magic](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/3tTFqD42gjI-enable-rcs-in-sms-magic.md) (Article) 12. [Getting the Sender ID configured with SMS-Magic Account](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/l6O563LcCw0-getting-the-sender-id-configured-with-sms-magic-account.md) (Article) 13. [Enable Instagram in SMS Magic](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/sk13Ui06qDA-enable-instagram-in-sms-magic.md) (Article) 14. [WhatsApp Cloud API - Overview](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/xFHjYbKcAWA-whatsapp-cloud-api-overview.md) (Article) 15. [Enabling the LINE Messaging API](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/DU8xSzE4VJw-enabling-the-line-messaging-api.md) (Article) 16. [WhatsApp Cloud API - Setup](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/BMoPP0zQ3Ps-whatsapp-cloud-api-setup.md) (Article) 17. [Reaching out to customers on LINE](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/3P00a99j5ak-reaching-out-to-customers-on-line.md) (Article) 18. [Messaging Limits](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/sc3MFV86zUM-messaging-limits.md) (Article) 19. [LINE Tagged Sender IDs, Templates, and Messages](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/yGYSuVmW5xI-line-tagged-sender-ids-templates-and-messages.md) (Article) 20. [Creating a LINE Official Account](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/a5QZdEcnqZI-creating-a-line-official-account.md) (Article) 21. [Supported Message Types](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/1fFabd7Mt0Q-supported-message-types.md) (Article) 22. [LINE Official Account Premium ID](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/h231t6Ifn1M-line-official-account-premium-id.md) (Article) 23. [Get started with WhatsApp Number](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/sDYb0lWy924-get-started-with-whatsapp-number.md) (Article) 24. [Interactive, Automated Bulk Messaging via LINE Messaging](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/DJkr3uEY5Ik-interactive-automated-bulk-messaging-via-line-messaging.md) (Article) 25. [Quality Rating and Status](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/1abYKxxhoj0-quality-rating-and-status.md) (Article) 26. [Creating LINE Templates in the SMS-Magic Converse app](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/J4zQTi42G58-creating-line-templates-in-the-sms-magic-converse-app.md) (Article) 27. [Compliance with WhatsApp Messaging](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/nlmZNbe9SU4-compliance-with-whatsapp-messaging.md) (Article) 28. [Compliance with LINE Messaging](https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/MMl3Uz5iWUo-compliance-with-line-messaging.md) (Article) --- # ARTICLE: Use of Facebook Messaging ## METADATA - id: M5C7y7EG5qYM1ubrtamsnA - type: article - source: SMS-Magic - content_url: https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels/J7I7wQIR234-use-of-facebook-messaging - collection_url: https://docs.sms-magic.com/3gRa19kt0b4-messaging-guide-ott-channels ## CONTENT As per Facebook [Messenger Platform Policy](https://developers.facebook.com/policy#messengerplatform), - Messenger opt-out: immediately respect all requests (either on Messenger or off) by people to block, discontinue, or otherwise opt-out of your using Messenger to communicate with them. - Do not use Message Tags to send promotional content or other advertising, marketing, or solicitations including but not limited to the promotion of goods or services; to upsell; communicate new product announcements; request donations; send daily deals, coupons, discounts, or sale announcements; to send polls or user questionnaires. The use of tags outside of the approved use cases below may result in restrictions on the page's ability to send messages. - Pages may not facilitate person-to-person messaging, relays, or interactions that mask user identities from each other without giving individual users the ability to block other users within the messaging experience - Sending spam as defined in [Facebook Community Standards](https://www.facebook.com/communitystandards/spam) is not allowed. This includes behavior creating bots either manually or automatically, at very high frequencies; buying or selling feature privileges; facilitating or encouraging inauthentic behavior; failing to deliver promised experiences; directing users off of Facebook via deceptive or malicious URLs; and other substantially similar behavior designed to deceive or mislead users. - Don't use Messenger to facilitate direct conversations between people and healthcare providers or to send or collect any patient data obtained from healthcare providers - Don't share or ask people to share individual payment card, financial account numbers or other cardholder data within messages Businesses should adhere to the above guidelines in order to be compliant with Facebook’s terms. Failing to do so may result in restrictions on the page's ability to send messages or may also lead to legal action from Facebook.