# SMS Magic Converse for Salesforce Experience Cloud

> **Source**: [SMS-Magic](https://docs.sms-magic.com/dIlvONlqH64-sms-magic-converse-for-salesforce-experience-cloud)
>
> <p>The article covers integrating SMS Magic with Salesforce Experience Cloud, enhancing community engagement and communication. It explains setup, benefits, and applications within different community types, empowering users to optimize interactions.</p>

## Browse Collection

1. [Overview](https://docs.sms-magic.com/dIlvONlqH64-sms-magic-converse-for-salesforce-experience-cloud/ro51dAzi1LA-overview.md) (Article)
2. [Empower your teams with Experience Cloud](https://docs.sms-magic.com/dIlvONlqH64-sms-magic-converse-for-salesforce-experience-cloud/JvpX95Myoe0-empower-your-teams-with-experience-cloud.md) (Article)
3. [Converse Templates](https://docs.sms-magic.com/dIlvONlqH64-sms-magic-converse-for-salesforce-experience-cloud/lpDptjkykhk-converse-templates.md) (Article)
4. [Converse Desk](https://docs.sms-magic.com/dIlvONlqH64-sms-magic-converse-for-salesforce-experience-cloud/yQxZgzm6KL0-converse-desk.md) (Article)
5. [Bulk SMS Component](https://docs.sms-magic.com/dIlvONlqH64-sms-magic-converse-for-salesforce-experience-cloud/SZ9VURQp1nk-bulk-sms-component.md) (Article)
6. [Campaign Manager](https://docs.sms-magic.com/dIlvONlqH64-sms-magic-converse-for-salesforce-experience-cloud/M1f6kL8msOo-campaign-manager.md) (Article)
7. [Understanding Experience Cloud](https://docs.sms-magic.com/dIlvONlqH64-sms-magic-converse-for-salesforce-experience-cloud/D5BRLkGhCkg-understanding-experience-cloud.md) (Article)
8. [Types of Salesforce Communities](https://docs.sms-magic.com/dIlvONlqH64-sms-magic-converse-for-salesforce-experience-cloud/RgoA8hM84gk-types-of-salesforce-communities.md) (Article)

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# ARTICLE: Understanding Experience Cloud

## METADATA

- id: uQ1k7XrzXlq9Y1OfCiSg7g
- type: article
- source: SMS-Magic
- content_url: https://docs.sms-magic.com/dIlvONlqH64-sms-magic-converse-for-salesforce-experience-cloud/D5BRLkGhCkg-understanding-experience-cloud

- collection_url: https://docs.sms-magic.com/dIlvONlqH64-sms-magic-converse-for-salesforce-experience-cloud

## CONTENT

The Salesforce Experience Cloud (formerly Community Cloud) empowers partners and representatives beyond the walls of your organization. The Salesforce Experience Cloud is where customers, partners, and employees can get useful information or help from a business. 

You can add the power of consent-driven multi-channel business messaging to your Salesforce Experience Cloud and enable affiliates, partners, resellers, and vendors to:

- Converse one-to-one from your CRM
- Converse on-the-go via SMS-Magic mobile app
- Reach a wider audience with a personal touch
- Standardize and speed up conversations