# SMS Magic Converse for Salesforce Experience Cloud

> **Source**: [SMS-Magic](https://docs.sms-magic.com/dIlvONlqH64-sms-magic-converse-for-salesforce-experience-cloud)
>
> <p>The article covers integrating SMS Magic with Salesforce Experience Cloud, enhancing community engagement and communication. It explains setup, benefits, and applications within different community types, empowering users to optimize interactions.</p>

## Browse Collection

1. [Overview](https://docs.sms-magic.com/dIlvONlqH64-sms-magic-converse-for-salesforce-experience-cloud/ro51dAzi1LA-overview.md) (Article)
2. [Empower your teams with Experience Cloud](https://docs.sms-magic.com/dIlvONlqH64-sms-magic-converse-for-salesforce-experience-cloud/JvpX95Myoe0-empower-your-teams-with-experience-cloud.md) (Article)
3. [Converse Templates](https://docs.sms-magic.com/dIlvONlqH64-sms-magic-converse-for-salesforce-experience-cloud/lpDptjkykhk-converse-templates.md) (Article)
4. [Converse Desk](https://docs.sms-magic.com/dIlvONlqH64-sms-magic-converse-for-salesforce-experience-cloud/yQxZgzm6KL0-converse-desk.md) (Article)
5. [Bulk SMS Component](https://docs.sms-magic.com/dIlvONlqH64-sms-magic-converse-for-salesforce-experience-cloud/SZ9VURQp1nk-bulk-sms-component.md) (Article)
6. [Campaign Manager](https://docs.sms-magic.com/dIlvONlqH64-sms-magic-converse-for-salesforce-experience-cloud/M1f6kL8msOo-campaign-manager.md) (Article)
7. [Understanding Experience Cloud](https://docs.sms-magic.com/dIlvONlqH64-sms-magic-converse-for-salesforce-experience-cloud/D5BRLkGhCkg-understanding-experience-cloud.md) (Article)
8. [Types of Salesforce Communities](https://docs.sms-magic.com/dIlvONlqH64-sms-magic-converse-for-salesforce-experience-cloud/RgoA8hM84gk-types-of-salesforce-communities.md) (Article)

---

# ARTICLE: Converse Templates

## METADATA

- id: uRAtquDRW5MC7aB9Cs4LlQ
- type: article
- source: SMS-Magic
- content_url: https://docs.sms-magic.com/dIlvONlqH64-sms-magic-converse-for-salesforce-experience-cloud/lpDptjkykhk-converse-templates

- collection_url: https://docs.sms-magic.com/dIlvONlqH64-sms-magic-converse-for-salesforce-experience-cloud

## CONTENT

## Pre-requisites

Following are the pre-requisites to enable the Converse Templates component on Experience Cloud:

1. New template creation support is added for the Experience Cloud community. The Community needs to override standard actions with a Lightning component setting enabled.

 

Code changes are made to handle the navigation in the component.

Administration → Preference → Override standard actions with a Lightning component.

*[Image]*

*[Image]*

## Steps to Navigate to Converse Templates

- Converse Template is a custom object from SMS-Magic converse
- Converse Template can be added as an object from Edit Default Navigation as shown in the following image:

*[Image]*