# SMS Magic - Mobile app - User Guide

> **Source**: [SMS-Magic](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide)
>
> <p>SMS-Magic elevates mobile communication with leads and customers through virtual numbers on Android and iOS platforms.</p>

## Browse Collection

1. [Install the App](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/2uYK920NBqs-install-the-app.md) (Article)
2. [Sending MMS Messages](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/sYCbe3fMSa8-sending-mms-messages.md) (Article)
3. [Initiate New Message Overview](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/Ia4ff7Q5TLw-initiate-new-message-overview.md) (Article)
4. [Getting Started ](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/getting-started.md) (Article)
5. [Mobile User Profile](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/fzt8oSgImxk-mobile-user-profile.md) (Article)
6. [Contacts for SMS Magic](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/GfY2H807Ng8-contacts-for-sms-magic.md) (Article)
7. [Push Notifications and Alerts](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/5OEixOMpUBw-push-notifications-and-alerts.md) (Article)
8. [Inbox](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/4RLlh2hg1k0-inbox.md) (Article)
9. [Conversation](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/317qgc2vzJo-conversation.md) (Article)
10. [Sending a Message from Inbox](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/JL7ftHdYrNw-sending-a-message-from-inbox.md) (Article)
11. [SMS-Magic Mobile App Overview](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/lLWhhq1w56E-sms-magic-mobile-app-overview.md) (Article)
12. [Message Template](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/3Axw9z9BTSE-message-template.md) (Article)
13. [Contacts from Zoho CRM](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/eSBT5wgiLuQ-contacts-from-zoho-crm.md) (Article)
14. [Sign In with Zoho ](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/kgFGmNmMbQ8-sign-in-with-zoho.md) (Article)
15. [Support Salesforce Custom & Standard Objects](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/Zey2uH1Pa5k-support-salesforce-custom-standard-objects.md) (Article)
16. [Tech Specifications](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/akI0Cz1d71U-tech-specifications.md) (Article)
17. [Sign in from Email ](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/Bgj8AJcagfs-sign-in-from-email.md) (Article)
18. [Filter Field](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/VYUGqu6epKc-filter-field.md) (Article)
19. [Sending Message to a Contact](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/2fxkqK8cmyc-sending-message-to-a-contact.md) (Article)
20. [Conversation Assignment](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/IcSr6OUoz1w-conversation-assignment.md) (Article)
21. [Help and Support](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/V8uIcSpiQF4-help-and-support.md) (Article)
22. [Sending a Message to a Known Customer](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/2IJyD1t11HM-sending-a-message-to-a-known-customer.md) (Article)
23. [Search Field](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/vjxJhnbZUuo-search-field.md) (Article)
24. [Sign in with Salesforce ](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/vdU6WqFmgYA-sign-in-with-salesforce.md) (Article)
25. [Pin Conversations](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/5LlOIdL5cNs-pin-conversations.md) (Article)
26. [Contact List from Salesforce CRM ](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/YhmKvlKluuI-contact-list-from-salesforce-crm.md) (Article)
27. [Settings](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/dmOdGF7rWBQ-settings.md) (Article)
28. [Pre-requisites](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/Kl2ZB8zWj9s-pre-requisites.md) (Article)
29. [Licensing](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/puwKRin625E-licensing.md) (Article)
30. [Sending a Message to an Unknown Number](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/XR1551EUypA-sending-a-message-to-an-unknown-number.md) (Article)
31. [Message Templates](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/T5zPc1misTg-message-templates.md) (Article)
32. [Salesforce and Zoho Settings](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/4xTnxEltpac-salesforce-and-zoho-settings.md) (Article)
33. [Mark as Read](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/iwJwyDhywZY-mark-as-read.md) (Article)
34. [Additional Salesforce Configuration for Push Notifications](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/L6hXFnBYx6s-additional-salesforce-configuration-for-push-notifications.md) (Article)
35. [Sending a Message by Selecting a Record from the List View of your CRM](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/UCbbO0eWqLo-sending-a-message-by-selecting-a-record-from-the-list-view-of-your-crm.md) (Article)
36. [Data Security Aspects of Mobile Apps](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/saas-data-security.md) (Article)
37. [Logout](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/Q2iLfPJKlS0-logout.md) (Article)
38. [Mark as Unread](https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/hl3JNQiQxhI-mark-as-unread.md) (Article)

---

# ARTICLE: Additional Salesforce Configuration for Push Notifications

## METADATA

- id: yeFKkrCOlWlHd0n4SZ2A9w
- type: article
- source: SMS-Magic
- content_url: https://docs.sms-magic.com/sms-magic-mobile-app-user-guide/L6hXFnBYx6s-additional-salesforce-configuration-for-push-notifications

- collection_url: https://docs.sms-magic.com/sms-magic-mobile-app-user-guide

## CONTENT

**Salesforce org (For Admin only)**

Once the Org is created or upgraded to package 1.64 do the following setup:

1. Setup -> Custom Metadata -> **Interface Details** -> Manage Records
2. Create **New**
3. Add "**Interface Category**" as "SINGLE"
4. **Source Code** -> "4001".
5. "**Interface Details Name**" -> "MOBILE_APPLICATION"
6. "**Label**" -> "MOBILE_APPLICATION".
7. Click on the **Save** button

**Customer sign up of each user (Admins/ Non-Admins):**

1. Go to SMS-Magic.com
2. Under “For Customers” select Login
3. Select the Region
4. Select Sign in with Salesforce
5. Select the environment (Sandbox/Production) from the dropdown
6. On the Salesforce login screen Enter your credentials

Once you complete the above steps, install the app on your mobile device and login to the app with your Salesforce credentials.

**Push notifications settings**

This is required only if you have omnichannel/existing process builders configured in your org. Below process builder needs to be set up for the push notifications that would send notifications to the correct conversation owners:

*[Image]*