# SMS Magic - Standalone > **Source**: [SMS-Magic](https://docs.sms-magic.com/sms-magic-standalone) > >

SMS-Magic Web Portal is a standalone Software as a Service (SaaS) solution. This also serves as entry point for onboarding of salesforce & Zoho customers.

## Browse Collection 1. [Overview Messaging Services](https://docs.sms-magic.com/sms-magic-standalone/Okz0WTkf8m8-overview-messaging-services.md) (Article) 2. [Overview - Conversations](https://docs.sms-magic.com/sms-magic-standalone/1JIDa0VFoqg-overview-conversations.md) (Article) 3. [Accounts](https://docs.sms-magic.com/sms-magic-standalone/accounts.md) (Article) 4. [Url shortening](https://docs.sms-magic.com/sms-magic-standalone/qwsWNqyfi88-url-shortening.md) (Article) 5. [Overview - Contact Management](https://docs.sms-magic.com/sms-magic-standalone/oQriEyrOcUo-overview-contact-management.md) (Article) 6. [Create a New Campaign](https://docs.sms-magic.com/sms-magic-standalone/24BcWYEn9YA-create-a-new-campaign.md) (Article) 7. [Message History Overview](https://docs.sms-magic.com/sms-magic-standalone/cy1Jc8oFXM8-message-history-overview.md) (Article) 8. [Messaging dashboard](https://docs.sms-magic.com/sms-magic-standalone/bcOs3EMY5ds-messaging-dashboard.md) (Article) 9. [Sign Up using Email](https://docs.sms-magic.com/sms-magic-standalone/sign-up-using-email.md) (Article) 10. [Getting Started with Conversive Buttons](https://docs.sms-magic.com/sms-magic-standalone/wL1oASvC3i8-getting-started-with-conversive-buttons.md) (Article) 11. [Overview - Campaign](https://docs.sms-magic.com/sms-magic-standalone/TwoM7MSPpt4-overview-campaign.md) (Article) 12. [Setup Business Hours Compliance](https://docs.sms-magic.com/sms-magic-standalone/setup-business-hours-compliance.md) (Article) 13. [SMS-Magic Web Portal Overview](https://docs.sms-magic.com/sms-magic-standalone/sms-magic-web-portal-overview.md) (Article) 14. [FAQ Bot](https://docs.sms-magic.com/sms-magic-standalone/6ReFmf74mPA-faq-bot.md) (Article) 15. [User Management](https://docs.sms-magic.com/sms-magic-standalone/user-management.md) (Article) 16. [Sign In Using Email](https://docs.sms-magic.com/sms-magic-standalone/sign-in-using-email.md) (Article) 17. [Contact Lists](https://docs.sms-magic.com/sms-magic-standalone/ryJSHxTscWU-contact-lists.md) (Article) 18. [Creating Conversive Buttons](https://docs.sms-magic.com/sms-magic-standalone/9Xi2T1Pylh8-creating-conversive-buttons.md) (Article) 19. [Setup Consent Management ](https://docs.sms-magic.com/sms-magic-standalone/KL26A5kIfbw-setup-consent-management.md) (Article) 20. [Configuration - URL shortening](https://docs.sms-magic.com/sms-magic-standalone/SaB8uMqITic-configuration-url-shortening.md) (Article) 21. [Coverage](https://docs.sms-magic.com/sms-magic-standalone/coverage.md) (Article) 22. [Initiate a New Conversation](https://docs.sms-magic.com/sms-magic-standalone/2OwhiWfBlMk-initiate-a-new-conversation.md) (Article) 23. [Message Delivery Analytics Dashboard](https://docs.sms-magic.com/sms-magic-standalone/se9n7CPiyHw-message-delivery-analytics-dashboard.md) (Article) 24. [Message Template Management](https://docs.sms-magic.com/sms-magic-standalone/WbJa7mykdyY-message-template-management.md) (Article) 25. [Setup HIPAA Compliance](https://docs.sms-magic.com/sms-magic-standalone/setup-hipaa-compliance.md) (Article) 26. [Download Message History Reports](https://docs.sms-magic.com/sms-magic-standalone/IjYR8hnO4ak-download-message-history-reports.md) (Article) 27. [Inbox](https://docs.sms-magic.com/sms-magic-standalone/Sa6A6qStKLg-inbox.md) (Article) 28. [Shortened Links](https://docs.sms-magic.com/sms-magic-standalone/OrBJZx85Vrc-shortened-links.md) (Article) 29. [Sign In using Single Sign-On (SSO)](https://docs.sms-magic.com/sms-magic-standalone/sign-in-using-single-sign-on-sso.md) (Article) 30. [Contacts Manager](https://docs.sms-magic.com/sms-magic-standalone/TEztQRFW9io-contacts-manager.md) (Article) 31. [Integrating Conversive Button with your Website](https://docs.sms-magic.com/sms-magic-standalone/VoxLa9aFVzs-integrating-conversive-button-with-your-website.md) (Article) 32. [Data Centers](https://docs.sms-magic.com/sms-magic-standalone/data-centers.md) (Article) 33. [Configure Viewing Rights for Standard User](https://docs.sms-magic.com/sms-magic-standalone/configure-viewing-rights-for-standard-user.md) (Article) 34. [Setup Outbound and Inbound Sender IDs](https://docs.sms-magic.com/sms-magic-standalone/setup-outbound-and-inbound-sender-ids.md) (Article) 35. [Create Message Template](https://docs.sms-magic.com/sms-magic-standalone/mh9LTZNYo7E-create-message-template.md) (Article) 36. [Alerts and Subscription Management](https://docs.sms-magic.com/sms-magic-standalone/vzEwhcK4ldo-alerts-and-subscription-management.md) (Article) 37. [Sent Messages](https://docs.sms-magic.com/sms-magic-standalone/sent-messages.md) (Article) 38. [Deleting a Shortened URL](https://docs.sms-magic.com/sms-magic-standalone/bejCqr75oak-deleting-a-shortened-url.md) (Article) 39. [Sign In Using Salesforce CRM](https://docs.sms-magic.com/sms-magic-standalone/sign-up-sign-in-using-salesforce-crm.md) (Article) 40. [Register 10DLC A2P](https://docs.sms-magic.com/sms-magic-standalone/QpawRUypMcQ-register-10dlc-a2p.md) (Article) 41. [Manage your Sender IDs](https://docs.sms-magic.com/sms-magic-standalone/0Zd2JtOcruU-manage-your-sender-ids.md) (Article) 42. [Manage Access](https://docs.sms-magic.com/sms-magic-standalone/manage-access.md) (Article) 43. [Automating Conversations with Conversation flow](https://docs.sms-magic.com/sms-magic-standalone/pXwYDO2DfQI-automating-conversations-with-conversation-flow.md) (Article) 44. [Capturing Basic consumer info & syncing with CRM](https://docs.sms-magic.com/sms-magic-standalone/xJVdzBH0Zpg-capturing-basic-consumer-info-syncing-with-crm.md) (Article) 45. [Email Notification on Inbound Messages](https://docs.sms-magic.com/sms-magic-standalone/Ceq1Jqwejk4-email-notification-on-inbound-messages.md) (Article) 46. [Sign In Using Zoho CRM](https://docs.sms-magic.com/sms-magic-standalone/sign-in-using-zoho-crm.md) (Article) 47. [Change your Password](https://docs.sms-magic.com/sms-magic-standalone/change-your-password.md) (Article) 48. [Managing Conversations & Responses](https://docs.sms-magic.com/sms-magic-standalone/g119eTAOSes-managing-conversations-responses.md) (Article) 49. [Sign In Using Google+ or Facebook Account](https://docs.sms-magic.com/sms-magic-standalone/sign-in-using-google-or-facebook-account.md) (Article) 50. [Manage Conversations](https://docs.sms-magic.com/sms-magic-standalone/Ox4DoK74v6o-manage-conversations.md) (Article) 51. [Setup Multi-Channel Integrations](https://docs.sms-magic.com/sms-magic-standalone/setup-multi-channel-integrations.md) (Article) 52. [Alert and Subscription Management](https://docs.sms-magic.com/sms-magic-standalone/xU2cdRS8uAQ-alert-and-subscription-management.md) (Article) 53. [Account Activity](https://docs.sms-magic.com/sms-magic-standalone/account-activity.md) (Article) --- # ARTICLE: Inbox ## METADATA - id: MON79M4f7L7ZeFU7pp4cFQ - type: article - source: SMS-Magic - content_url: https://docs.sms-magic.com/sms-magic-standalone/Sa6A6qStKLg-inbox - collection_url: https://docs.sms-magic.com/sms-magic-standalone ## CONTENT ### **My Inbox** All  conversations with at least one incoming message will appear in My Inbox.  For the Sender ID/s owned only by you, all the incoming messages will be shown in your Inbox. In case of Shared Sender ID, i.e., when a Sender ID is shared with one or more Standard Users, the incoming message will be added in the conversation from which the last message was sent using that Sender ID. For messages coming from an unknown recipient for the first time, the messages will be synced to i.e. shown in Admin user’s inbox. Other incoming messages will be shown in the inbox of the user who last sent an outgoing message or was assigned the conversation. ### **Sender ID Inbox** Alongwith the Inbox, where you see all your conversations at one place, we provide you with a Sender ID inboxes, filtered to show the conversations happening on a single Sender ID. You will see separate Sender ID inboxes for each Sender ID if you own/have access to more than one sender ID. *[Image]* ### **Team Inbox** This feature enables the Admin user to view the Inbox of all the Standard users. This way, the Admin user is aware of all the customer conversations done by the agents (standard users). All the Standard users who have a Portal license, their Inbox will be listed under Team Inbox. Admin Users can click on a Standard user’s Inbox to see the conversations done by that standard user. A standard user cannot see the Team Inbox section in Converse Desk. *[Image]*