# SMS Magic - Standalone > **Source**: [SMS-Magic](https://docs.sms-magic.com/sms-magic-standalone) > >

SMS-Magic Web Portal is a standalone Software as a Service (SaaS) solution. This also serves as entry point for onboarding of salesforce & Zoho customers.

## Browse Collection 1. [Overview Messaging Services](https://docs.sms-magic.com/sms-magic-standalone/Okz0WTkf8m8-overview-messaging-services.md) (Article) 2. [Overview - Conversations](https://docs.sms-magic.com/sms-magic-standalone/1JIDa0VFoqg-overview-conversations.md) (Article) 3. [Accounts](https://docs.sms-magic.com/sms-magic-standalone/accounts.md) (Article) 4. [Url shortening](https://docs.sms-magic.com/sms-magic-standalone/qwsWNqyfi88-url-shortening.md) (Article) 5. [Overview - Contact Management](https://docs.sms-magic.com/sms-magic-standalone/oQriEyrOcUo-overview-contact-management.md) (Article) 6. [Create a New Campaign](https://docs.sms-magic.com/sms-magic-standalone/24BcWYEn9YA-create-a-new-campaign.md) (Article) 7. [Message History Overview](https://docs.sms-magic.com/sms-magic-standalone/cy1Jc8oFXM8-message-history-overview.md) (Article) 8. [Messaging dashboard](https://docs.sms-magic.com/sms-magic-standalone/bcOs3EMY5ds-messaging-dashboard.md) (Article) 9. [Sign Up using Email](https://docs.sms-magic.com/sms-magic-standalone/sign-up-using-email.md) (Article) 10. [Getting Started with Conversive Buttons](https://docs.sms-magic.com/sms-magic-standalone/wL1oASvC3i8-getting-started-with-conversive-buttons.md) (Article) 11. [Overview - Campaign](https://docs.sms-magic.com/sms-magic-standalone/TwoM7MSPpt4-overview-campaign.md) (Article) 12. [Setup Business Hours Compliance](https://docs.sms-magic.com/sms-magic-standalone/setup-business-hours-compliance.md) (Article) 13. [SMS-Magic Web Portal Overview](https://docs.sms-magic.com/sms-magic-standalone/sms-magic-web-portal-overview.md) (Article) 14. [FAQ Bot](https://docs.sms-magic.com/sms-magic-standalone/6ReFmf74mPA-faq-bot.md) (Article) 15. [User Management](https://docs.sms-magic.com/sms-magic-standalone/user-management.md) (Article) 16. [Sign In Using Email](https://docs.sms-magic.com/sms-magic-standalone/sign-in-using-email.md) (Article) 17. [Contact Lists](https://docs.sms-magic.com/sms-magic-standalone/ryJSHxTscWU-contact-lists.md) (Article) 18. [Creating Conversive Buttons](https://docs.sms-magic.com/sms-magic-standalone/9Xi2T1Pylh8-creating-conversive-buttons.md) (Article) 19. [Setup Consent Management ](https://docs.sms-magic.com/sms-magic-standalone/KL26A5kIfbw-setup-consent-management.md) (Article) 20. [Configuration - URL shortening](https://docs.sms-magic.com/sms-magic-standalone/SaB8uMqITic-configuration-url-shortening.md) (Article) 21. [Coverage](https://docs.sms-magic.com/sms-magic-standalone/coverage.md) (Article) 22. [Initiate a New Conversation](https://docs.sms-magic.com/sms-magic-standalone/2OwhiWfBlMk-initiate-a-new-conversation.md) (Article) 23. [Message Delivery Analytics Dashboard](https://docs.sms-magic.com/sms-magic-standalone/se9n7CPiyHw-message-delivery-analytics-dashboard.md) (Article) 24. [Message Template Management](https://docs.sms-magic.com/sms-magic-standalone/WbJa7mykdyY-message-template-management.md) (Article) 25. [Setup HIPAA Compliance](https://docs.sms-magic.com/sms-magic-standalone/setup-hipaa-compliance.md) (Article) 26. [Download Message History Reports](https://docs.sms-magic.com/sms-magic-standalone/IjYR8hnO4ak-download-message-history-reports.md) (Article) 27. [Inbox](https://docs.sms-magic.com/sms-magic-standalone/Sa6A6qStKLg-inbox.md) (Article) 28. [Shortened Links](https://docs.sms-magic.com/sms-magic-standalone/OrBJZx85Vrc-shortened-links.md) (Article) 29. [Sign In using Single Sign-On (SSO)](https://docs.sms-magic.com/sms-magic-standalone/sign-in-using-single-sign-on-sso.md) (Article) 30. [Contacts Manager](https://docs.sms-magic.com/sms-magic-standalone/TEztQRFW9io-contacts-manager.md) (Article) 31. [Integrating Conversive Button with your Website](https://docs.sms-magic.com/sms-magic-standalone/VoxLa9aFVzs-integrating-conversive-button-with-your-website.md) (Article) 32. [Data Centers](https://docs.sms-magic.com/sms-magic-standalone/data-centers.md) (Article) 33. [Configure Viewing Rights for Standard User](https://docs.sms-magic.com/sms-magic-standalone/configure-viewing-rights-for-standard-user.md) (Article) 34. [Setup Outbound and Inbound Sender IDs](https://docs.sms-magic.com/sms-magic-standalone/setup-outbound-and-inbound-sender-ids.md) (Article) 35. [Create Message Template](https://docs.sms-magic.com/sms-magic-standalone/mh9LTZNYo7E-create-message-template.md) (Article) 36. [Alerts and Subscription Management](https://docs.sms-magic.com/sms-magic-standalone/vzEwhcK4ldo-alerts-and-subscription-management.md) (Article) 37. [Sent Messages](https://docs.sms-magic.com/sms-magic-standalone/sent-messages.md) (Article) 38. [Deleting a Shortened URL](https://docs.sms-magic.com/sms-magic-standalone/bejCqr75oak-deleting-a-shortened-url.md) (Article) 39. [Sign In Using Salesforce CRM](https://docs.sms-magic.com/sms-magic-standalone/sign-up-sign-in-using-salesforce-crm.md) (Article) 40. [Register 10DLC A2P](https://docs.sms-magic.com/sms-magic-standalone/QpawRUypMcQ-register-10dlc-a2p.md) (Article) 41. [Manage your Sender IDs](https://docs.sms-magic.com/sms-magic-standalone/0Zd2JtOcruU-manage-your-sender-ids.md) (Article) 42. [Manage Access](https://docs.sms-magic.com/sms-magic-standalone/manage-access.md) (Article) 43. [Automating Conversations with Conversation flow](https://docs.sms-magic.com/sms-magic-standalone/pXwYDO2DfQI-automating-conversations-with-conversation-flow.md) (Article) 44. [Capturing Basic consumer info & syncing with CRM](https://docs.sms-magic.com/sms-magic-standalone/xJVdzBH0Zpg-capturing-basic-consumer-info-syncing-with-crm.md) (Article) 45. [Email Notification on Inbound Messages](https://docs.sms-magic.com/sms-magic-standalone/Ceq1Jqwejk4-email-notification-on-inbound-messages.md) (Article) 46. [Sign In Using Zoho CRM](https://docs.sms-magic.com/sms-magic-standalone/sign-in-using-zoho-crm.md) (Article) 47. [Change your Password](https://docs.sms-magic.com/sms-magic-standalone/change-your-password.md) (Article) 48. [Managing Conversations & Responses](https://docs.sms-magic.com/sms-magic-standalone/g119eTAOSes-managing-conversations-responses.md) (Article) 49. [Sign In Using Google+ or Facebook Account](https://docs.sms-magic.com/sms-magic-standalone/sign-in-using-google-or-facebook-account.md) (Article) 50. [Manage Conversations](https://docs.sms-magic.com/sms-magic-standalone/Ox4DoK74v6o-manage-conversations.md) (Article) 51. [Setup Multi-Channel Integrations](https://docs.sms-magic.com/sms-magic-standalone/setup-multi-channel-integrations.md) (Article) 52. [Alert and Subscription Management](https://docs.sms-magic.com/sms-magic-standalone/xU2cdRS8uAQ-alert-and-subscription-management.md) (Article) 53. [Account Activity](https://docs.sms-magic.com/sms-magic-standalone/account-activity.md) (Article) --- # ARTICLE: Automating Conversations with Conversation flow ## METADATA - id: HTkC4IzbWMqxAPnbwfwkTQ - type: article - source: SMS-Magic - content_url: https://docs.sms-magic.com/sms-magic-standalone/pXwYDO2DfQI-automating-conversations-with-conversation-flow - collection_url: https://docs.sms-magic.com/sms-magic-standalone ## CONTENT ## How to Automate Conversations with Conversation Flow? #### **Using Pre-built Industry-Specific Templates** Types of Available Conversation Flow Templates Conversive provides a variety of pre-built, industry-specific templates designed to cater to the unique needs of different sectors. These templates streamline the creation of conversation flows, ensuring that businesses can effectively engage with customers right from the initial contact. - Retail: Templates designed for product inquiries, order tracking, and promotional communication. - Financial Services: Templates for loan applications, account inquiries, and financial advice. - Healthcare: Appointment scheduling, medical inquiries, and patient follow-up conversations. - Education: Student recruitment, course information, and application processes. How to Select and Use a Template - Access the Template Library: Navigate to the ‘Usecases’ section in your Conversive dashboard. *[Image]* - Choose the Right Template: Filter templates by industry or use case type to find the most suitable option for your needs. - Activate the Template to Quick Test: Activate the template by selecting the Sender ID that you are publishing with the conversive button, QR codes, or in other ads to make it respond using automated conversation flow. *[Image]* *[Image]* - Customize the Template: You can reach out to the Conversive team to customize it to better fit your specific requirements and branding.