# Getting Started with SMS Magic

> **Source**: [SMS-Magic](https://docs.sms-magic.com/wjXwKHXY5l0-getting-started-with-sms-magic)
>
> <p>This section will help you get started with sms-magic quickly. Various documents &amp; videos in section will help you understand What &amp; Why of SMS Magic product &amp; offerings.</p>

## Browse Collection

1. [SMS Magic Converse for Salesforce](https://docs.sms-magic.com/wjXwKHXY5l0-getting-started-with-sms-magic/mnLiZhm3VLU-sms-magic-converse-for-salesforce.md) (Article)
2. [An Introduction](https://docs.sms-magic.com/wjXwKHXY5l0-getting-started-with-sms-magic/0D895PpXkjE-an-introduction.md) (Article)
3. [Take a Quick SMS-Magic Trial!](https://docs.sms-magic.com/wjXwKHXY5l0-getting-started-with-sms-magic/aiubiK76UUU-take-a-quick-sms-magic-trial.md) (Article)
4. [Glossary](https://docs.sms-magic.com/wjXwKHXY5l0-getting-started-with-sms-magic/KgU7ulArrmc-glossary.md) (Article)
5. [SMS Magic for Zoho Suite](https://docs.sms-magic.com/wjXwKHXY5l0-getting-started-with-sms-magic/m69IHINl0r8-sms-magic-for-zoho-suite.md) (Article)
6. [SMS Magic for Non-CRM Users](https://docs.sms-magic.com/wjXwKHXY5l0-getting-started-with-sms-magic/LYaMyW6JeFM-sms-magic-for-non-crm-users.md) (Article)
7. [Why SMS Magic?](https://docs.sms-magic.com/wjXwKHXY5l0-getting-started-with-sms-magic/6pW8ig44KJw-why-sms-magic.md) (Article)
8. [Industries](https://docs.sms-magic.com/wjXwKHXY5l0-getting-started-with-sms-magic/qE4aEwdcuAg-industries.md) (Article)
9. [SMS Magic Mobile App](https://docs.sms-magic.com/wjXwKHXY5l0-getting-started-with-sms-magic/TO4VPLcEluc-sms-magic-mobile-app.md) (Article)
10. [SMS Magic Platform Explained](https://docs.sms-magic.com/wjXwKHXY5l0-getting-started-with-sms-magic/8xtrfREmSm4-sms-magic-platform-explained.md) (Article)
11. [Pricing Explained](https://docs.sms-magic.com/wjXwKHXY5l0-getting-started-with-sms-magic/NPhfw3tyKZ4-pricing-explained.md) (Article)

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# ARTICLE: SMS Magic for Non-CRM Users

## METADATA

- id: zs1GZl8T8bK5a5MoutxdPA
- type: article
- source: SMS-Magic
- content_url: https://docs.sms-magic.com/wjXwKHXY5l0-getting-started-with-sms-magic/LYaMyW6JeFM-sms-magic-for-non-crm-users

- collection_url: https://docs.sms-magic.com/wjXwKHXY5l0-getting-started-with-sms-magic

## CONTENT

### Contact Manager

- **Contact Organization**: Effortlessly create, delete, and manage contacts. Organize your contacts into groups for targeted campaigns, enhancing communication strategies.

### Multi-channel Text & Media Templates

- **Template Customization**: Tailor multi-channel text and media templates to fit your business needs for swift responses. Use merge fields from the Contact Manager to personalize templates, increasing the relevance of your communications.

### Converse Desk

- **Conversation Centralization**: Aggregate all your conversations in one place for efficient management. Features include sorting, filtering, and exporting conversations, as well as detailed views of individual conversation activities. Assign and reassign conversations to ensure ongoing customer engagement.

### Campaign Manager

- **Bulk Personalization**: Execute marketing campaigns by sending personalized messages to specific audience groups across multiple channels like SMS, MMS, WhatsApp, and Facebook. Optimize engagement by scheduling messages for peak times.

### Compliance

- **Consent Management**: Manually manage opt-in and opt-out consents and define keywords for handset consent management. Set your organization's business hours to align message sending with operational times.

### Incoming Notifications

- **Real-Time Alerts**: Receive notifications for incoming messages directly in your browser tab for Converse Desk, enabling prompt responses to leads and queries.

### Delivery Dashboard

- **Messaging Insights**: Maintain control over your messaging with alerts for delivery issues and comprehensive delivery analytics. Monitor message counts, delivery rates, SMS credit consumption, and analyze delivery errors to improve messaging strategies. Set alerts based on specific conditions to stay informed.

### Message History

- **Comprehensive Reporting**: Access detailed message history reports within your CRM, including sent and delivery statuses. Download reports for specific time periods to maintain records of your messaging activities.