# SMS-Magic Converse Integration with Salesforce Marketing Cloud (SFMC)

> **Source**: [SMS-Magic](https://docs.sms-magic.com/wl5N2H674bM-sms-magic-converse-integration-with-salesforce-marketing-cloud-sfmc)
>
> <p>The Salesforce Marketing Cloud Platform (SFMC enhances CRM with marketing automation capabilities. It integrates with SMS-Magic App to send automated messages and associate templates within the SFMC Journey Builder for effective engagement</p>

## Browse Collection

1. [Overview ](https://docs.sms-magic.com/wl5N2H674bM-sms-magic-converse-integration-with-salesforce-marketing-cloud-sfmc/sOYGwiR2kAo-overview.md) (Article)
2. [Business Use Cases](https://docs.sms-magic.com/wl5N2H674bM-sms-magic-converse-integration-with-salesforce-marketing-cloud-sfmc/XyOpui0NB7g-business-use-cases.md) (Article)
3. [Configure Converse App Task in Marketing Cloud](https://docs.sms-magic.com/wl5N2H674bM-sms-magic-converse-integration-with-salesforce-marketing-cloud-sfmc/Ds7mvAn45Tw-configure-converse-app-task-in-marketing-cloud.md) (Article)
4. [Message Template creation for SFMC](https://docs.sms-magic.com/wl5N2H674bM-sms-magic-converse-integration-with-salesforce-marketing-cloud-sfmc/Y5Uj5FgdOBs-message-template-creation-for-sfmc.md) (Article)
5. [Journey Builder for Sending Messages](https://docs.sms-magic.com/wl5N2H674bM-sms-magic-converse-integration-with-salesforce-marketing-cloud-sfmc/eCozMcqxMfI-journey-builder-for-sending-messages.md) (Article)
6. [SFMC Native App - Architecture Explained](https://docs.sms-magic.com/wl5N2H674bM-sms-magic-converse-integration-with-salesforce-marketing-cloud-sfmc/GBgyhgYnY9U-sfmc-native-app-architecture-explained.md) (Article)
7. [Reporting and Analytics](https://docs.sms-magic.com/wl5N2H674bM-sms-magic-converse-integration-with-salesforce-marketing-cloud-sfmc/rJibIRcy1ZI-reporting-and-analytics.md) (Article)
8. [SFMC Marketing Cloud - App Setup Instructions](https://docs.sms-magic.com/wl5N2H674bM-sms-magic-converse-integration-with-salesforce-marketing-cloud-sfmc/0P5eNchacTs-sfmc-marketing-cloud-app-setup-instructions.md) (Article)
9. [Configuration Steps and Message Template Creation](https://docs.sms-magic.com/wl5N2H674bM-sms-magic-converse-integration-with-salesforce-marketing-cloud-sfmc/RpPTXoDf1zs-configuration-steps-and-message-template-creation.md) (Article)
10. [Incoming Messages or Response Handling](https://docs.sms-magic.com/wl5N2H674bM-sms-magic-converse-integration-with-salesforce-marketing-cloud-sfmc/tePGQBVeJ2s-incoming-messages-or-response-handling.md) (Article)
11. [Configuration to sync messages to SFMC](https://docs.sms-magic.com/wl5N2H674bM-sms-magic-converse-integration-with-salesforce-marketing-cloud-sfmc/S8CLOF7CVpE-configuration-to-sync-messages-to-sfmc.md) (Article)
12. [Multichannel Consent Management for SFMC](https://docs.sms-magic.com/wl5N2H674bM-sms-magic-converse-integration-with-salesforce-marketing-cloud-sfmc/gokPVzOCWVc-multichannel-consent-management-for-sfmc.md) (Article)

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# ARTICLE: Message Template creation for SFMC

## METADATA

- id: 0VUvrCfgC0OV8nR6RMNEKw
- type: article
- source: SMS-Magic
- content_url: https://docs.sms-magic.com/wl5N2H674bM-sms-magic-converse-integration-with-salesforce-marketing-cloud-sfmc/Y5Uj5FgdOBs-message-template-creation-for-sfmc

- collection_url: https://docs.sms-magic.com/wl5N2H674bM-sms-magic-converse-integration-with-salesforce-marketing-cloud-sfmc

## CONTENT

### Step 1: Go to SMS-Magic Portal to create templates 

1. Go to your SMS-Magic Portal
2. Click on Message Templates, which is under the Campaigns Tab.

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### Step 2: Create Template 

1. Click on Create new
2. Under the creation of a Message template 

1. Provide a name for easy understanding
2. Template type as **Campaign**
3. Integration as **Salesforce Marketing Cloud**

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1. Object: The object refers to the data source from which you will send the campaign.

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For example, for sending your campaign, the salesforce is the data source, then select the data source as salesforce with the object you will use for sending this message. 

1. Select the object module you are going to use to send the messages.

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**If the Data Source is a Data Extension **

Select a Data extension that you have created in your Salesfroce marketing cloud. 

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### Step 3: Select the template category and channel.

> Text and Media Template can be used all the channel like SMS,Whatapp, RCS
> 
> Rich tempaltes can be used in Whatsapp and RCS channels.

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### Step 4: Write the message text

You can use the merge fields from the selected in-message text and use them in sending a personalized message to your customer. 

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### Step5: How to select the template in the SFMC 

In the SFMC Journey Builder, after selecting the data source, drag and drop the sms-magic extension into the flow when you want to send this message. 

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You can select created templates to send out the message using the message template, which uses the merge fields in the template to send personalized messages to your customers.

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