!! Important !! Entity Registration under New Regulation of TRAI (DLT) in India | 31st May 2020
TRAI is in the process of implementing the TCCCPR guidelines by 31st May 2020. In adherence to the upcoming implementation of these regulations, it is mandatory for all Businesses, Enterprises (Principal Entities), and Telemarketers to register with operators on the DLT platform with their headers or sender IDs and content templates.
As per the direction from TRAI, all operators need to restrict traffic for principal entities who have not registered themselves, their headers, or sender IDs on DLT. The onboarding process begins with Entity/Enterprise registration followed by Header (Sender ID) registration and Template Registration. We will keep you posted in a phase-wise manner.
The new regulations can be accessed here:
https://main.trai.gov.in/sites/default/files/RegulationUcc19072018.pdf
We recommend customers to register at the earliest as an entity. Without registration, you would be unable to send any SMS once DLT comes into effect.
We request customers to proactively engage in this and register through the following links as Principle Entity (Enterprise) to comply with the new regulation. Please note that anyone who fails to register will become non-compliant. You can register with the telecom operator of your choice.
Airtel - GS Digital Technology Private Limited - 1002407114627154 Click on https://www.airtel.in/business/commercial-communication/home(Airtel DLT URL)
Vodafone - Lotus Transforms Private Limited - 1702157390412895696 Click on https://www.vilpower.in/ (Vodafone Idea Ltd DLT URL)
Videocon - Lotus Transforms Private Limited - 1702157390412895696 Click on https://pingconnect.in/entity/register-with (Videocon DLT URL)
Please refer to the attachments for step by step registration procedure for Videocon, Vodafone, and Airtel.
Enterprise customers have to select the type of commercial communication as service (not transactional). The transaction is only for Banks & financial institutions
If the message use case is promotional in nature then select promotional as a type of commercial communication.
After DLT registration, customers can send the below details while raising a case with the SMS-Magic Support Team <care@screen-magic.com> so that we can send that information to our carrier partners in India. This will enable customers messaging via SMS-Magic with their DLT implementation which will take around 3-5 working days once we get the required information.
# | Step Detail | Owner | Timeline | Documentation |
|---|---|---|---|---|
1 | Complete DLT registration with 3 mentioned telecom operators i.e. Vodafone, Airtel, and Videocon. | Customer | Depends on the telecom operator you are dealing with. | Please check PDF attached for step by step guide |
2 | After DLT registration, share the document with SMS-Magic Team so that messaging via SMS-Magic continue working as expected. | Customer | Depends on Customer. |
SMS templates used for sending SMS along with a dynamic character limit
6 character alphabetical mask (sender ID): e.g. SMAGIC
Opt-in proof (which is a screenshot of the org which shows a sample of few of the customer's details like Name, mobile number, registration date (it should be within last 6 months i.e. latest) that would be stored in your org and you should also have your company's logo at the top-left corner)
Company Website
Company Name
Screenshot of DLT registration approved confirmation (Screenshot of confirmation email from Airtel)
DLT registration ID
Registration Certificate
| | 3 | Share the required information with our carrier Team and enable DLT for customer with SMS-Magic | SMS-Magic Support | 3-5 working days after we get all the detail needed. | |
In case of any queries, feel free to write to/call our Customer Support Team at:
Email ID: care@sms-magic.com Phone: US: 1-888-568-1315 | UK: 0-808-189-1305 | AUS: 1-800-823-175
