SMS-Magic is a complete solution to do business messaging via multi-channels such as WhatsApp, SMS, MMS, and Facebook The primary target user personas/end-users are Sales and Marketing Representatives and Service Agents. For many businesses, these are on-field users, who prefer an easy-to-use mobile app to converse with their customers.
With SMS-Magic Mobile App, you have continuing, personalized seamless conversations, regardless of the channel. Go multichannel via WhatsApp, Facebook Messenger, SMS, and MMS and start conversing seamlessly with your leads, customers, and prospects from anywhere.
Engage customers on the go and from anywhere with the SMS-Magic Mobile App. Here is what you get:
Enable sharing of images, files, videos, and live photos for a richer messaging experience
Give your employees the flexibility to assist customers from their own devices
Ensure data privacy and regulatory compliance while managing customer expectations
Real-time push notifications for increased customer engagement and improved user retention
Sync data between CRM and mobile and start/tag conversations with campaign leads, opportunities, candidates, cases, etc.
Engage with your customers on the go
Get real-time notifications of incoming messages from known and unknown contacts and send timely responses
Assign customer conversations to team members and view updated customer conversations
Access the objects and list views and send messages
Converse with multiple customers with one Inbox, respond to customer queries instantly, and win more deals
You can install the SMS-Magic Mobile app from Google Play Store or Apple App Store: