SMS-Magic Converse Salesforce App

The SMS-Magic Converse Guide equips admins with setup and configuration steps, This guide also has content for users to use sms-magic.

Overview - Campaign Manager

A Campaign is a series of activities that you perform to promote or sell your products and services to your target audience. 

Common Use Cases for Text Messaging Marketing Campaigns:-

  • Sales and Promotions

  • Product Announcements

  • Surveys

  • Alerts and Reminders

  • Loyalty Programs

The Campaign Manager is an add-on package to the SMS-Magic Converse app on Salesforce that allows you to run campaigns with standard Salesforce List View and Reports using converse templates.

Features:-

  • Run campaigns using standard Salesforce List View and Reports

  • Track campaign success in terms of sent, delivered, response, and success rate

  • Running campaign using a report [tabular format] having multiple standard objects or custom objects for predefined report types 

  • Running campaign using a report [tabular format] having multiple standard objects or custom objects for custom report types 

  • Running a campaign using a report having 2000+ records

  • Compliance support with Campaign Manager

  • Running campaign using list view supported for community users [Using report not supported for community users]

  • Scheduling recurring campaigns of type daily, weekly, monthly & yearly

  • Supports URL Shortening and Tracking

Updated on Feb 26, 2024