The features in the App Navigation bar will vary as per the plan selected.
The following features will be available depending on the plan that you select:
No | Master Feature(s) on App Navigation | Feature(s) | Start Your Conversation plan availability | Grow Your Conversation plan availability |
1 | Converse Settings | Plan selection | Yes | Yes |
Basic Compliance | Yes (Basic Compliance) | Yes (Basic + advanced Compliance) | ||
User Management | Yes (Basic user licenses) | Yes (Power User licenses) | ||
MoC | Yes | Yes | ||
Coverage | Yes | Yes | ||
SenderID Assignment | Yes | Yes | ||
Check readiness | Yes | Yes | ||
2 | Converse Home | Plan management | Yes | Yes |
Analytics dashboards | Yes | Yes | ||
Notification component (Lightning Notification component) | Yes | Yes | ||
3 | Converse templates | All | Yes | Yes |
4 | Converse Apps | Create & Administrator | Yes | Yes |
Execute actions & view analytic of the apps | Yes | Yes | ||
5 | Campaign Manager | All | Yes | Yes |
6 | Converse desk | All | No | Yes |
7 | Converse inbox | Conversation view | Yes | Yes |
8 | Message notifications (Lightning experience) | Utility Bar | No, includes only the notification component | Yes |
Sidebar | Yes | Yes | ||
9 | Send a single SMS | - | Yes | Yes |
10 | Bulk SMS Campaigns | - | Yes | Yes |
Note:
1. In case of an upgrade to V1.68 and above, the existing tabs on the screen will not disappear and remain functional as they were earlier.
2. If you have installed the SMS-Magic Converse App for the first time with the latest version (v1.68 and above), the Converse home will open with the App Navigation bar.
3. Converse templates and the Campaign Manager tab will be available in the App Navigation view from v1.72 and above
4. If you have upgraded the SMS-Magic Converse app or newly installed this version i.e. v1.68 and above with the app navigation bar, your SF1 mobile app will not be affected. You can work with the SF1 mobile app without the default App Navigation view.
