In addition to the default Converse Desk tab, that helps you view and manage conversations, SMS-Magic Converse provides another option to view and edit conversations. The Converse Inbox provides a smaller and more compact view of all conversations.
SMS-Magic Converse Salesforce App
The SMS-Magic Converse Guide equips admins with setup and configuration steps. This guide also has content for users to use SMS-Magic.
- Overview - converse desk
- Search Conversations in Converse Desk
- View Conversations using Global and Conversation Filters
- Conversations in Converse Inbox
- View Conversation Details
- Save an Unknown Number as a New Lead
- Conversation Filters
- Assign Conversations
- Mark Conversations
- Create an Internal Note
- Shared Inbox- Salesforce
- Spam Number Blocking
- Restricted Keyword Set-Up
- Restricted Keyword
Conversations in Converse Inbox
Updated on Feb 14, 2024