The Global Search field helps you filter all the conversations available within Converse Desk to find a specific conversation. You can type in a minimum of three letters or any three digits of a record’s phone number in the field to display possible matches to choose from.
To Search Conversations in Converse Desk:
Log in to the SMS-Magic Converse.
Click the Converse Desk tab.
Type the first three letters or any three digits of the phone number in the Search field.
Select from the displayed results.
The conversation list view displays possible matches.
Click 
to refresh the Converse Desk view and check new incoming messages.
